We offer a 30-day return policy. You have 30 days from the date you receive your order to request a return. Items must be unused, unworn, in their original condition, with tags attached and in the original packaging.
To request a return, please contact us at contact@gogo-boots.com with your order number, the item(s) you want to return, and the reason for the return. Returns sent without prior authorization will not be accepted.
Yes. We offer free shipping on all orders within the United States, with no minimum purchase required.
We currently ship only within the United States. At this time, we do not offer international shipping.
Orders are typically processed within 2–3 business days. Delivery usually takes 4–9 business days after dispatch. Total delivery time is generally between 6–12 business days.
All prices on our store are listed in United States Dollars (USD).
We currently accept American Express, Visa, Mastercard, and Discover. All payments are processed securely through encrypted third-party payment gateways.
Yes. Our website uses SSL encryption to protect your personal and payment information. We do not store your full credit card details, and transactions are processed through PCI-compliant payment providers.
We do not offer direct exchanges. If you would like a different item, please return the original item if eligible and place a new order.
You can contact our customer support team at contact@gogo-boots.com or by phone at +1 814 646 7355. Our business hours are Monday to Friday, 9:00 AM – 6:00 PM (Los Angeles Time – PST). We aim to respond within 24 hours during business days.