Last updated: March 24, 2026
gogo-boots operates this website and online store, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our website.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
GDPR and CCPA Compliance
We comply with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
EU customers have the right to access, correct, delete, and restrict the processing of their personal data. For GDPR inquiries, contact us at contact@gogo-boots.com.
California residents have the right to know what personal information we collect, request deletion of their data, and opt out of the sale of personal information. We do not sell personal information. For CCPA inquiries, contact us at contact@gogo-boots.com.
Cookie Consent
We display a cookie consent banner on first visit to comply with applicable privacy laws. You may accept or decline non-essential cookies. Essential cookies required for website functionality will remain active regardless of your choice.
Personal Information We Collect
“Personal information” means information that identifies you or could reasonably identify you.
We may collect the following types of personal information:
Contact Information Full name Billing and shipping address Email address Phone number
Payment Information Payment details processed securely through third-party payment providers (Note: We do not store full credit card numbers.)
Account Information Username Password Order history
Transaction Information Products viewed Products added to cart Purchase history Returns or exchanges
Device & Usage Information IP address Browser type Device type Pages visited Date and time of access Cookies and similar tracking technologies
Communications Messages sent to customer support Reviews or feedback submitted
How We Collect Information
We collect personal information:
Directly from you (when you place an order, create an account, or contact us) Automatically through cookies and analytics tools when you browse our website From service providers who assist with payment processing, shipping, or website operations
How We Use Your Personal Information
We use your information to:
Provide and Manage Orders Process payments Fulfill and ship orders Send order confirmations and updates Manage returns and refunds
Improve Our Services Analyze website performance Enhance user experience Develop new products and features
Marketing and Communication Send promotional emails (if you opt in) Respond to inquiries Provide customer support
You may unsubscribe from marketing emails at any time using the unsubscribe link in the email.
Security and Fraud Prevention Verify transactions Detect and prevent fraud Protect our website and customers
Legal Compliance Comply with applicable laws and regulations Respond to lawful requests from authorities
How We Share Personal Information
We may share your information with:
Service Providers Payment processors Shipping carriers IT and hosting providers Analytics providers
These providers only receive information necessary to perform their services.
Legal Authorities When required by law or to protect our legal rights.
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality Remember your preferences Analyze traffic and performance Improve marketing efforts
You may adjust your browser settings to refuse cookies, but some features of the website may not function properly.
Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations (typically up to 7 years for financial records), resolve disputes, and enforce our agreements. After this period, your data is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
Request access to your personal information Request correction of inaccurate information Request deletion of your personal information (subject to legal obligations) Withdraw consent for marketing communications
To exercise any of these rights, please contact us at contact@gogo-boots.com. We may need to verify your identity before processing your request.
Children’s Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.
International Transfers
Your information may be processed in countries outside the United States if required by our service providers. In such cases, we take reasonable steps to ensure appropriate data protection safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
Contact Information
Store Name: gogo-boots Company Name: Barrozop LLC
Company Address 1209 Mountain Road PL NE, STE R Albuquerque, NM 87110 United States
Contact Email: contact@gogo-boots.com
Phone: +1 814 646 7355
Customer Support We aim to respond to your inquiries within 24 hours. Customer Service Hours: Monday to Friday: 9:00 AM – 6:00 PM (Los Angeles Time – PST) Saturday and Sunday: Closed